Customer Case Study
A global Digital Services, Document Management, and Financing Company tapped PrivacyCode to create a centralized System of Record to capture roles, responsibilities, decisions, actions, and insights so teams can build quickly and confidently.
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This multibillion-dollar multinational operates in 160 countries and continues to retain a longstanding reputation for quality and service, delivered by its 25,000+ employees, and supported by a large partner ecosystem.
The company serves the vast majority of the Fortune 500 and enjoys the confidence of approximately 250,000 customers worldwide. With nearly 15,000 patents owned and in use today, it is regarded as one of the world’s greatest innovation engines.
The Situation
Like most companies, this PrivacyCode customer continues to redefine its post-pandemic relationships with its stakeholders. Given its recognition as one of the world’s most reputable companies and its ongoing Environmental, Social and Governance commitments, the company’s leadership wanted more certainty that its data and privacy controls were comprehensive enough to support its corporate strategy to grow market leadership, monetize innovation and optimize operations.
PrivacyCode Delivers
This customer turned to the PrivacyCode Platform to establish new and relevant Data Privacy approaches and controls.
PrivacyCode’s cloud-native, AI-driven platform is purpose-built for actionable insights and results. It curates, orchestrates and manages the avalanche of new and changing requirements across the complex and nuanced areas of Data Privacy, Data Governance, Data Quality, and the rapidly increasing need for Responsible AI Builds, Implementation and Governance.
Leveraging PrivacyCode’s NLP and LLM AI capabilities, ingesting their information into a number of PrivacyCode’s Privacy Object Libraries (themselves based on globally-recognized standards and frameworks), allowed the customer to not only address Data Privacy Controls, it also created formal methodologies for remaining on top of and ahead of such challenges in the future.
Within 90 days, the PrivacyCode platform and focused advisory services for baseline analysis, alignment and implementation guidance addressed this core challenge, while positioning the broader and deeper use of PrivacyCode across this global entity.
What’s Next
The pace of change in this space is unrelenting and the multitude of regulations and oversight demands further fueled by generative AI is growing at near-exponential rates.
When leaders invariably move or take on new responsibilities, the corporate knowledge that has been amassed goes with them. The PrivacyCode Platform not only ensures that this doesn’t happen, it also creates a System of Record where roles, responsibilities, decisions, actions, and insights are captured such that organizations can build on what they’ve learned & captured, as opposed to effectively starting over again.
PrivacyCode’s platform for Privacy Optimization and Integration goes far beyond serving the important needs of data practitioners while at the same time, it powerfully raises their own strategic value to the business.
This customer intends to use the PrivacyCode platform and its Privacy Object Libraries to create real, always-current privacy automation and controls, while building a deep and lasting System of Record which, crucially for this business, reinforces to their stakeholders that privacy is everyone’s job.
